Hartmann "Tweed" Luggage Collection
Product Details
Web ID: 53956811 years ago
GenderFemale
handle broke off during normal use
Because I already had several pieces I decided to buy the large suitcase on wheels. Within a year of purchae the handle broke off while pulling my luggage. Hartman said it wasn't covered. Now I have a worthless piece of luggage that weighs a ton empty and has to be carried to use - worthless. Even with a full set of Hartman I now use my cheap $100 lightweight luggage and can carry much more because it only weighs a couple of pounds and it's lasted far longer than my Hartman.
Helpful?
11 years ago
Thank you for sharing your experience….
Helpful?
12 years ago
from New York, NY
Age45-54
Handsome bag
This duffel gets all the attention when I travel by train. It's elegant, sturdy, and has more than enough room for a packing everything I need for a long weekend.
Recommends this product
Helpful?
Hi VolleyMom! We at Hartmann are so sorry to hear about your issue! We would love to see how we can help. Please contact our Consumer Relations at 1-800-331-0613 Mon-Fri 1030am-530pm EST and I am sure we can come to a resolution. Thanks so much for your honest review and we look forward to working with you on this.