At bloomingdales.com, our commitment to our customers is to offer convenience, service and product availability online at competitive prices. We also offer merchandise at promotional prices.

We may offer merchandise on-line at the same price at which it is offered in Bloomingdale's stores or the Bloomingdale's By Mail catalog, and our promotions may follow those that you'll find in the Bloomingdale's stores or the Bloomingdale's by Mail catalog. However, in some cases, the prices will be different because the website, stores and catalogs may choose to offer items at different prices and may run different promotional events at different times. Additionally, bloomingdales.com may offer a product, price or promotion that is not available in the stores or the catalog.

For this reason, prices and other promotional offers (such as coupons and additional discounts) offered at Bloomingdale's stores or in the Bloomingdale's By Mail catalog may not be applied toward purchases from bloomingdales.com. Similarly, prices and other promotional offers (such as promotion codes and free shipping) from bloomingdales.com may not be applied toward purchases from Bloomingdale's stores or the Bloomingdale's By Mail catalog. However, prices and promotions in a Bloomingdales By Mail catalog are available when you are ordering merchandise from the same catalog on-line.

For your shopping convenience, Bloomingdale's Gift Cards may be purchased and redeemed on-line, in a store or through the Bloomingdale By Mail catalog. However, certificates or awards issued by Bloomingdale's in store (e.g., reward certificates, merchandise only certificates and bonus dollars) may only be used in Bloomingdale's stores; certificates, awards and bonus dollars offered in a Bloomingdales By Mail catalog may only be used for catalog purchases, including the on-line catalogs.

When we refer to an "Original" price on the bloomingdales.com section of the site, this means that the merchandise was previously offered at the higher "original" price listed. The phrase "clearance" or "close out" is used to identify permanently marked down merchandise that is being discontinued.

On the bloomingdalesbymail.shoplocal.com section of the site, we may refer to the "Regular" price of an item or identify an item as being on "Sale". This means that the item is being offered at a reduced price for a promotional event and will return to the "Regular" price after the event. The phrase "Formerly" is used to identify permanently marked down merchandise that may continue to be ordered, while "Originally" identifies permanently marked down merchandise that is being discontinued.

"Regular," "Original" or "Former" prices referenced on this website reflect offering prices from the bloomingdales.com website, Bloomingdale's By Mail catalogs or Bloomingdale's stores that may not have resulted in actual sales, and some "Original" or "Former" prices may not have been in effect during the past 90 days. Intermediate markdowns may have been taken.

The terms "Great Value" and "Special Purchase" represent the everyday price for an item.

"Clearance" "Closeout" and "Special Purchase" offers are available only while supplies last. When we offer clearance, close-out or special purchase merchandise, as you may expect, we often experience a high volume of orders. When that happens, our real-time inventory system sometimes is not able to keep up with demand, and we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order.

When merchandise is offered as a set (for example, a 9-piece cookware set), we also may tell you what the items would cost if they were purchased separately. We may call this an "open stock value" or an "if purchased separately" price. In that case, the "if purchased separately price" is the price at which such merchandise is regularly offered in the Bloomingdale's stores, and some or all of the individual units may not be available for purchase on-line. Open stock values are based on the stores' regular prices; actual savings will be less if the individual items in the set are on sale.

"Lowest Prices of the Season" on bloomingdales.com merchandise refers to four seasons per year, Winter (January-March), Spring (April-June), Summer (July-September) and Fall (October-December). Prices may be lowered further during the season for clearance.

While we try to ensure accuracy, we reserve the right at any time to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description.

We hope this clarifies our policy. If you have any further questions, please send us an email. Our goal is to provide you with full service and complete satisfaction, and we look forward to serving you.